PKCasino Privacy Policy — Our Commitment to Protecting Your Information

Pkcasino (https://pkcasino.ws) places the highest importance on the privacy of its members. This Privacy Policy ("Policy") describes what information we collect when you use our platform, why we collect it, and how we keep it secure.

By visiting the pkcasino website or creating an account, you are considered to have read and accepted this Privacy Policy. If you do not agree with any part of this Policy, we kindly ask that you refrain from using our services.

This Policy applies solely to the pkcasino website and its associated services. We are not responsible for the privacy practices of any third-party websites or services.

Pkcasino only collects data that is strictly necessary for providing services, ensuring security, and meeting legal obligations. We do not collect any excess or unnecessary information.

Directly Provided Information:

Automatically Collected Information:

• IP Address & Device Type
• Browser Type & Version
• Time spent on site and pages visited
• Login & Logout Times
• Betting History & Transaction Data
• Data Collected via Cookies & Tracking Technologies

Pkcasino uses your collected data solely for specific, legitimate purposes. Your data is never used for any other purpose without your consent.

Your explicit consent will be obtained before your information is used for marketing purposes. You may opt out of marketing communications at any time.

Pkcasino uses cookies to enhance your browsing experience and ensure the platform functions properly. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential Cookies: Required for login sessions and security — these cannot be disabled.
• Functional Cookies: Remembers your preferences and language settings.
• Analytics Cookies: Helps analyse platform usage patterns.
• Performance Cookies: Used to improve page load speed and overall performance.

Pkcasino never sells your personal information to third parties. However, limited data sharing may be necessary in certain circumstances:

• Payment Processor: Necessary information is shared with payment providers such as Mobile Pay, Nagad, or your bank to process transactions.
• Legal Authorities: Data may be disclosed in response to lawful requests from government or regulatory authorities.
• Fraud Prevention: To assist relevant authorities in investigations into cybercrime or money laundering.
• Technology Partners: Designated technology providers required for platform operations, all bound by strict confidentiality agreements.

Whenever data is shared in any of the above cases, you will be notified as far in advance as possible, unless a legal obligation prevents us from doing so.

Pkcasino does not retain your data longer than necessary. Separate retention periods are defined for different types of information:

• Account Information: For the duration of account activity and for 5 years after closure (as required by law).
• Transaction Records: Up to 7 years, as required by financial regulatory rules.
• Support Conversations: Up to 2 years after the issue is resolved.
• Cookie Data: 30 days to 1 year, depending on the type.
• KYC Documents: Up to 5 years after account closure.

As a pkcasino member, you have the following rights over your personal data. Contact our support team to exercise any of these rights.

• Access: The right to view what information we hold about you.
• Right to Rectification: The right to request correction of any inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your data under certain circumstances.
• Right to Restrict Processing: The right to restrict how your data is used for specific purposes.
• Right to Portability: The right to receive your data in a structured, portable format.
• Right to Object: The right to object to your data being used for marketing purposes.

Pkcasino will respond to requests to exercise your rights within 30 days of receipt. In complex cases, this may extend to a maximum of 90 days, and you will be notified in advance if that is the case.

Pkcasino uses industry-leading security technology to keep your data safe. Our security measures include:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption technology.
• Two-Factor Authentication (2FA): An extra layer of security when accessing your account.
• Firewall Protection: Advanced firewall systems prevent unauthorised access.
• Regular Security Audits: Regular security audits are conducted by third parties.
• Data Backup: Encrypted off-site backups are maintained on a regular basis.
• Access Control: Only authorised personnel may access specific data.

In the event of a security breach, pkcasino will notify affected users within the timeframe required by law.

Pkcasino strictly prohibits the use of its services by anyone under the age of 18. We do not knowingly collect personal data from individuals below this age.

• Age verification is mandatory at the time of registration.
• Identity documents are verified as part of the KYC process.
• Any account found to belong to a minor is terminated immediately.
• Any data belonging to minors is deleted immediately and not retained.

Pkcasino reserves the right to update this Privacy Policy at any time. For any significant changes, we will notify you through the following methods:

• A notification will be sent to your registered email address.
• A pop-up or banner will be displayed when you log in to the site.
• The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of the site after a new policy takes effect will be considered acceptance of the updated terms. If you do not agree with the new policy, please contact us to request closure of your account.

For any questions, requests, or complaints regarding our Privacy Policy, please reach out to us:

• Email: support@pkcasino.ws
• Live Chat: 24/7 support is available via the chat button at the bottom right of the website.
• Response Time: Typically within 24–48 hours.